Payment is due on the date indicated on the bill. Toggle navigation. Report electrical emergencies or power outages at 1-866-436-7847. For further information regarding this process, visit our Transfer to taxes FAQ page. The Pre-Authorized Withdrawal System (PAWS) is a convenient method to pay your City of Kelowna utility bill. Attach a PDF Copy of the Property Tax Notice to the Email: A PDF Copy of your Property Tax Notice will be attached to the notification e-mail you receive. West Kelowna residents: West Kelowna Fire/Rescue 778-797-3200; Ellison, Joe Rich, Wilson’s Landing, North Westside residents: Regional District 250-469-6223 (residents may call collect or use a cell phone to avoid long distance charges) 250-469-8757. utilitybilling@kelowna.ca. Average salaries for Utility Billing Clerk: undefined - undefined. Residential customers who are billed for sewer service only will find these charges on their annual Property Tax Notice. UTILITY BILL Multiple Copies Printed BILLING PERIOD: Jul 12, 2017 BILLING DATE: 7876 Apr 17, 2017 Jun 16, 2017 Jun 16, 2017 AMOUNT 25.07 25.68 32.83 15.77 40.76 140.11 City of Kelowna NAME: FOR SERVICE AT: ACCOUNT TYPE: ACCT NUMBER: ACCESS CODE: DUE DATE: FOLIO: West Kelowna approves lower tax increase and waives interest for utility bills through 2020. Installation of water meters equipped with advanced metering infrastructure (AMI) to former South East Kelowna Irrigation District (SEKID) customers. Our hours of operation are 8 a.m. to 4 p.m., Monday to Friday (excluding statutory holidays). If you own multiple properties, you can add all the accounts to your profile to view them in one online location. Sign up for Property Account to access your account, view historical transactions and manage your profile online; it's easy and convenient. Be sure to pay your account to bring it up to date. Please be aware that you’re responsible for all water consumed on your property, but in the event of a confirmed leak, the City accepts requests to have the consumption reviewed for possible adjustment to a lower tier rate for that billing cycle. The City of West Kelowna requires non-medical masks covering the nose and mouth to be worn at City-operated facilities to help reduce the spread of COVID-19 across our community and with our loved ones. Gehaltstrends bei District of West Kelowna basierend auf Gehältern, die von Mitarbeitern bei District of West Kelowna gepostet wurden. From public notices to Council agendas, career posting to bidding opportunities, we offer quick and timely email updates on a number of topics. This information is displayed at the top of your City of Kelowna Utility Bill. Sign up for eBilling to receive your bills electronically. Home / City Hall / Contact us / Utility Billing Office. Visit the Former SEKID customers page for information specific to former South East Kelowna Irrigation District customers. Average salaries for Utility Billing Clerk: undefined - undefined. Verify the programmed watering schedule to ensure that it aligns with your allowable watering days, that your watering time is appropriate for your hydrozone/plant material and is between the hours of 7 p.m. to 6 a.m. Are there some unusually wet spots in your yard that don’t seem to dry out? Accounts in tenant names are being phased out and no new accounts in tenant names will be created. West Kelowna, BC V1Z 2T6. Please allow enough time for mailed remittances to reach the office by the due date. Replacement of aging water meters and installation of AMI on new and existing water meters. Note: BC Assessment registers address changes with the City weekly. We no longer collect security deposits for utility accounts. District of West Kelowna salary trends based on salaries posted anonymously by District of West Kelowna employees. Utility bills are issued bi-monthly on the 6th or 16th, depending on which billing cycle covers a particular location. For all other customers, irrigation services are billed bi-monthly. Welcome to West Kelowna! How do I sign up for eBilling? Use the drop box at the City Hall Water Street entrance to submit your payment. CITY OF WEST KELOWNA SPECIAL COUNCIL ADDENDUM Tuesday, April 28, 2020, 1:30 P.M. LIONS COMMUNITY CENTRE 2466 MAIN STREET, WEST KELOWNA, BC Pages 2. A single person estimated monthly costs are 834.07$ (1,059.49C$) without rent. Home Owner Grants claimed on the contrary were down by $437 thousand. Rate design determines how rates are structured; that is, how much revenue is collected from each customer class, such as residential or commercial, so that each class is fairly charged for their share of the cost of providing their service. File ; Facebook; Twitter; WhatsApp ; SMS; Email; Print; Save; featured. Any ownership changes on your account will generate a new access code; please contact Utility Billing Customer Care at utilitybilling@kelowna.ca or 250-469-8757 (option 2). Utility Billing Office. Must be a valid Email address. Find current rates for homes.. How rates are designed. West Kelowna Finance Department Stats YTD May 31st, 2020 Property Taxes: Tax notices for 2020 totaled $57.06 million, which was a $931 thousand increase over 2019. Utility bills are issued on the 6 th or 16 th bi-monthly, depending on which billing cycle covers a particular location. View the sections below for information on City Water Utility contacts, managing your account, paying your bill and the procedure for leaks, repairs and maintenance. Attach a PDF Copy of the Utility Bill to the Email: A PDF Copy of your Utility Bill will be attached to the notification e-mail you receive. FortisBC delivers natural gas and electricity to customers in BC. Existing accounts in a tenant's name will be maintained until that tenant moves out or the property changes ownership. Please utilize alternative payment methods in the event of a postal disruption. Council held the March 24, 2020 Council meeting to keep some essential files moving forward, such as development applications in-progress and the Rose Valley Water Treatment Plant. Staff reviewed the amendments to the water rates bylaw that were part of a revised water rate Existing security deposits will be held until the account is closed, at which point it will be applied against the final bill, with the balance returned to the payee. Online account registration gives you the freedom to access all of your accounts through a single, safe, and secure access point. Registered Users can see additional Utility and/or Property account information including bill summaries from past years. Your Utility Bill will be available online through this website using your Registered Account and can be printed from the Billing Summary page if required. Castanet Staff - Nov 5, 2008 / 2:30 pm | Story: 42943. It’s recommended that you contact a certified plumber or irrigation contractor and keep your receipts as proof of repair. Average salary for District of West Kelowna Utility Billing Coordinator in West Kelowna: CA$37. If you fix the leak yourself, save material receipts as proof along with pictures or documents to support that there was a leak and it was repaired. Irrigation services for customers with farm status (Class 9 assigned by BC Assessment) are billed annually on the last bi-monthly bill of the calendar year. Check to see if there’s normal water pressure coming out of hoses or irrigation lines. What if I think my water meter is at fault? Residents of the Westside District Municipality will begin paying the municipality for utility services beginning September 1. Email where the Utility Bill will be sent. Every district has a different policy in billing and it is nice to know ahead of time if you will be receiving a separate bill for water. Prepayments were also up by almost the same amount totaling 9.5% of the total tax requisition. We provide utility services to residents within the City of Kelowna service area. There is a two-bag/container limit per week. We’re always here for you: billing support for customers affected by COVID-19 We know there’s ongoing financial uncertainty for many BC households due to the COVID-19 crisis. Make payments to your customer account number. West Kelowna Council has reduced the proposed tax increase from 4.8 per cent to 2.8 per cent in order to provide relief to residents and businesses facing financial hardships due to COVID-19. Utility Billing Office. The source of the water leak needs to have been identified, isolated and repaired. Department: Utilities. For customer care and billing inquiries: Corix Multi-Utility Services - Sonoma Pines PO Box 20217 Kelowna, BC V1Y 9H2 Toll-Free: 1-866-457-7273 From Kelowna: 250-712-7273 Fax: 250-707-0349 Email: customercare@corix.com Hours: Monday to Friday - 8 AM to 5 PM. 6-Digit Verification Code sent to the email. The rubber dam at the bottom of the toilet tank could be deteriorating, causing a small leak.The flush handle could be loose or stay stuck, causing the water to continue to flow unless the handle is jiggled. For non-emergencies and all other inquiries: Corix Utilities Phone: 250-377-7757 The City offers free irrigation assessments, which involves an irrigation professional coming to your home and assessing your irrigation system in order to assess the irrigation controller programming and provide water coverage recommendations. Based on 2 salaries posted anonymously by District of West Kelowna Utility Billing Clerk employees in West Kelowna. The City provides utility services to residents within the City of Kelowna service area. West Kelowna News articles for . For instructions on how to set up the City of Kelowna as an online bill payee, please view the Online Utility Payment Guide. The City issued the advisory July 15 due to high turbidity registering at the reservoir which also impacted the distribution network. City of West Kelowna. If you are having difficulties with Online Services, or if you have concerns or unanswered questions about your property taxes, Home Owner Grant or Utility Bill, ... West Kelowna, BC V1Z 2T6: 8:30-4:30 Monday to Friday, excluding holidays: Forgot Password. Log in and go to bill payments. For speed enforcement concerns, contact West Kelowna RCMP at 250-768-2880. Home; Register Account; Property Tax; Utility Billing; User Log In Has there been any power interruptions to your irrigation controller that may have caused it to change its watering schedule? 250-469-8757. utilitybilling@kelowna.ca. BC Rent Bank partners with CMHA Kelowna to bring a rent bank to residents of the Central Okanagan next year Rent bank is coming Miriam Halpenny - Dec 2, 2020 / 5:53 pm | Story: 318115 ... Every district has a different policy in billing and it is nice to know ahead of time if you will be receiving a separate bill for water. Residents in the Central Okanagan East Electoral Area, Central Okanagan West Electoral Area, District of Lake Country, District of Peachland or City of West Kelowna should contact the Regional District Crime Prevention Coordinator at 250-707-8021 or email crime.prevention@rdco.com. Report a gas leak at 1-800-663-9911 (24 hours) or 911. Go paperless: receive your bills electronically and manage your account and profile online. This is expected to be a four- to five-year project (2,000 to 3,000 meters per year) and will focus on older meters first. We can verify that your meter is reading correctly, but we ask that the steps above be checked first prior to contacting the City. Enter your e-mail address below: app linked on page - needs review (eCARe); kelowna.ca/city-services/water-wastewater/rates, kelowna.ca/city-services/water-wastewater/city-water-utility/water-restrictions, BC Assessment’s Update Your Property Information webpage. He says looking at averages over the first six months of the year, the city could be $8 to $12 million short, which would likely mean reworking the Revenue Anticipation Borrowing bylaw to a much larger figure. Utility bill confusion in Westside Castanet Staff - Nov 5, 2008 / 2:30 pm | Story: 42943 It appears some Westside residents are paying their utility bills to the wrong organizations. West Kelowna and Kelowna Utility companies and contact information. If you’re still observing increasing water usage numbers, then there’s likely a leak. For questions about Annual Water and Sewer Debts, please contact Utility Billing at ub.finance@westkelownacity.ca or 778-797-8850. The city plans to spend $9.2 million on 4.5 km of new sidewalks by 2030. What are the supported web browsers? Average salaries for Utility Billing Coordinator: undefined - undefined. 0028.66, and return with suggestions for adjustments to assist customers of West Kelowna with their utility billing during the financial hardships created by the COVID-19 pandemic. For further information regarding this process, visit our Transfer to taxes FAQ page. Average salaries for District of West Kelowna Utility Billing Clerk: CA$32. Can I fax or email my grant application? UTILITY BILLING. If you have an unusually high water bill or notice that there’s pooling water in your house or yard, you may have a leak. Whether you're looking to connect your utilities and set up your household, register for programs and services, make business connections or meet your neighbours, the resources on this page will help point you in the right direction. You will need your folio number, assessment area number and jurisdiction area number in order to make an address change. West Kelowna Tourism: Tripadvisor has 17,894 reviews of West Kelowna Hotels, Attractions, and Restaurants making it your best West Kelowna resource. City of West Kelowna. Residential customers who are billed for sewer service only will find these charges on their annual Property Tax Notice. "Essentially, you are waiting until your next utility billing cycle in the spring, then tax collection cycle in July again before you are really collecting your money back." Home / City Hall / Contact us / Utility Billing Office. Cost of living index in Kelowna is 33.18% lower than in New York. The final step is the installation of water meters in homes by the end of 2020. All payments or credits will be applied to the oldest outstanding charge(s) first. Craziest weather of 2020 Canada 10:22 am - 2,672 views 'Revisionist race-baiting' Ottawa 10:17 am - 3,439 views Doesn't feel pressure to die Canada 9:53 am - 663 views; More Canada News If submitting in writing: include the folio number of the property, previous mailing address, new mailing address, your printed name and signature. Submit an online service request at least 24 hours in advance. You will need your account number and access code to register. Please don’t put cash in the drop box. If you have access to view your meter: turn off anything that may be using water (taps, washing machine, dishwasher, irrigation system) and check your water meter for several minutes. Any amounts due that remain unpaid after Dec. 31 of the year are deemed to be taxes in arrears and added to the property taxes on that property. If you no longer own a specific property, the change in ownership will be picked up when BC Assessment is provided information from the Land Titles office. Prepayments were also up by almost the same amount totaling 9.5% of the total tax requisition. You can sign up for eBilling to go paperless and receive your bills electronically. salary trends based on salaries posted anonymously by employees. Please Notify me by Email that my Property Tax Notice is Ready: Select this option if you want to receive your Property Tax Notice online. for your property tax or utility billing account), use this account and log in below. West Kelowna residents will see a substantial increase on their July utility bill, a result of increased costs associated with the Regional Westside Wastewater Treatment Plant. Must be a valid Email address. If you don't wish to submit an online request, we can help in other ways: Call 778-797-1000; business hours are 8:30 a.m. to 4:30 p.m. Monday to Friday excluding holidays, or you may leave a message if calling afterhours by pressing option 4 to have the matter processed the next business day. Explore District of West Kelowna Salaries. City of Kelowna utility bill payments will not face interest for late payment from April 7 until Aug. 31. Check out the latest District of West Kelowna … Radon gas is the second leading cause of lung cancer after smoking. The raw water source is Okanagan Lake. USING ONLINE SERVICES. A late payment charge of 1.5 per cent will be assessed each month (compounded monthly, 19.56 per cent per annum) on all outstanding balances not paid by the due date printed on the utility bill. Registered Users can see additional Utility and/or Property account information including bill summaries from past years. I am currently on the Prepayment Plan for my taxes. Search the payee list for “Kelowna” and select the “utilities” listing from the results. Billing Inquiry. However, your other City of Kelowna services will continue to be billed by the city. Meters only produce higher readings if there’s an increase in the rate of water flowing through. Utility Billing accounts are attached to a property in the owner’s name. In all cases, the City will request that you submit these along with the adjustment request. Questions about the collection of personal information may be referred to the City Clerk by visiting or writing 2670 Cameron Road, West Kelowna, BC V1Z 2T6, … You’ll also want to update your financial institution to remove the account from your payees list. What does that mean? Add your property tax, utility, and business licence accounts; Access your account information, bills, and business licences; Apply for or renew a business licence and pay by credit card; Change your billing method (we recommend ebilling) Change your profile information Contact watermeters@kelowna.ca or 250-862-0409. District of West Kelowna salary trends based on salaries posted anonymously by District of West Kelowna employees. Based on 2 salaries posted anonymously by District of West Kelowna Utility Billing Clerk employees in West Kelowna. Council Meetings . Residents of the Westside District Municipality will begin paying the municipality for utility services beginning September 1. Average salary for District of West Kelowna Utility Billing Coordinator in West Kelowna: CA$37. Average salary for District of West Kelowna Utility Billing Clerk in West Kelowna: CA$31. 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